Thank you for shopping with OvenTiny. We want to ensure you are satisfied with your purchase.
Exchanges Only
OvenTiny does not offer refunds. However, we may offer exchanges for eligible items.
If you have an issue with your order, please contact us and we will work with you to arrange an exchange. A pickup or exchange arrangement will be coordinated on a case-by-case basis.
Exchange Requirements
To be eligible for an exchange:
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The item must be unused and in its original condition.
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The item must include original packaging and accessories.
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Proof of purchase must be provided.
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The exchange request must be made within 30 days of receiving your order.
Items Not Eligible for Exchange
We cannot accept exchanges for:
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Items that have been used, damaged, or altered by the customer.
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Items without original packaging.
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Clearance or final sale items.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible. Provide your order details and photos of the issue, and we will review the situation and help resolve it.
How to Request an Exchange
If you experience an issue with your order, please contact OvenTiny. We will discuss the problem and arrange the next steps, including pickup or exchange details if approved.
Contact Us
For questions or exchange requests, please reach out to our support team. We are happy to help.